Refund Policy

Refunds / Exchanges of apparel are allowed at owners discretion, please contact jpcraftncompany@gmail.com 

Clothing returns/exchanges must be done within 10 days of receiving shipment in original condition with tags attached. Shipping is customers responsibility. Or unless owners error. 

All Custom jewelry is non refundable. Since all handcrafted and personalized necklaces are uniquely designed to an individual's specifications, these pieces normally cannot be sold to other clients if returned. It is therefore imperative that you get to ensure that all details contained in your order are correct before being scheduled for shipping. Make sure that the spellings for names that need to be engraved are correct as well as the color, dimensions and any other details regarding your order.

PLEASE NOTE Custom Jewelry takes approximately 2-4wks to be made and shipped. Please order in ample time before desired date needed.

PLATED JEWELRY CHAINS (NOT PENDENTS) ARE REPAIRABLE WITHIN 30 DAYS FROM PURCHASE COMPLIMENTARY TO CUSTOMER.